The hub is in my study, on the first floor. The 'phone is in the hall on the ground floor. I'd need over 10 metres of cable to join the two. It would have to go down the stairs, and that would be a safety hazard.
I assume that also means the hub has to be powered 24 hours a day. NO WAY, the hub is only on when the computer is on, and that is how it will remain.
We are repeatedly being told to save energy and you are telling me to do the very opposite, and waste energy!
Ask VM (via the VM forum team on here) to modify your home phone wiring so you can use your existing landline extension sockets via the phone connection from the VM hub.
VM should offer to do this free of charge for you as part of the switchover process.
Make sure they make modifications to your phone wiring so you can keep each piece of equipment in the same place (rather than the offer which sometimes crops up on here to move the hub to a different location)
Do I need to book a technician visit?
You’ll need to book a free technician visit if...
- You rely on your landline for accessibility needs or don’t have a mobile to make an emergency call – we’ll provide you with an Emergency Back Up Line so you’re always able to call emergency services.
- You’ve got connected devices such as a burglar alarm linked to a control centre, use a telecare device, or have other phones connected to extension sockets. You’ll need to contact your provider and let them know about the switch if you have any of these to make sure they’re compatible with a fibre service.
- The Hub and your home phone can’t be placed near each other.
There may be different routes for any cabling needed. That could only be decided on site in discussion with a VM technician doing the work and yourself.
The hub does need to be switched on to be able to receive phone calls. The phone-via-router method of providing landlines is now being deployed by all providers
The alternative 'wires-free' option (but at a cost to you) is to use a cordless phone setup with the cordless base station plugged into the VM hub and cordless handsets used around the home as required.