Virgin Media Community

[CDR]

For a few weeks now, completely randomly, maybe 2-3 times a week my landline will ring for 2 seconds then stop.  A few minutes later it does the same thing again over and over until I unplug the phone.  It has just happened less than 5 mins ago, previously it has done this at random times of the day, once at 5am.  I dialed 1471 and got nothing but a crackly noise.  

I see there are similar issues from others on here, what is going on?

[Gareth_L]

Hello CDR

Sorry to hear this is happening with your landline 

Sounds like we have an issue with connections in the Cabinet 

This would need an engineers visit 

I will need to send you a private message to pass security to arrange this though
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

[Gareth_L]

No we have booked the engineer for you CDR

Can you please let me know how the visit goes 

Gareth_L

[CDR]

Thank you for arranging the visit, the engineer turned up this morning did some fiddling about with the box in my house and also something outside (I didn't ask what, as long as the ringing stops I didn't really care).  I have not yet had the issue happen again, I will report back if it starts up again.

[Gareth_L]

Hello CDR 

Thanks for the update 

Glad to hear its all okay now 

If you need anything else 

Were only a post away 

Gareth_L