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Debhems
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Phone rings once and stops yet on caller side still rings

When some calls our phone rings once and stops yet on caller side still rings. I’ve swapped to an old corded phone and still same with that. Checked virgin site for any issues and states no problems. Called virgin which did an automated check @and states line in use but it’s not. Cannot get to speak to anyone at virgin and report. We have vulnerable family members and this is a big problem. 

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RogerS
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Re: Phone rings once and stops yet on caller side still rings

I have a similar problem and although I don't have a fix you can ask Virgin to have call divert enabled on your line then divert all calls to your mobile. It isn't a solution but it's a workaround until they can fix it.

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