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Phone problem at home

Dear Virgin

[REMOVED] has phoned me to say that her Virgin landline has gone down. The TV and internet is working fine.

Beryl is an elderly, vulnerable person, so if the home phone could be fixed ASAP, that would be great.

Beryl has a mobile phone:  [REMOVED]

Thank you and Best Wishes,

David Lee


 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]


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Message 2 of 2
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Re: Phone problem at home

Hi @Lee_Enfield 


Thank you so much for your post and we are so sorry to hear Beryl is facing these issues! We do ask that you do not share personal details publicly on the forum for your own, or the other persons safety so we have removed these to keep it private. 


I'd be more than happy to arrange something for Beryl with you via our PM's. I will send you a PM now so we can arrange this.


Please keep an eye open for the purple envelope in the top right corner of your screen alerting you t a new message.


Thank you. 

Forum Team

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