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gib175
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Phone not working

Hi....help! my phone (landline) has stopped receiving calls, also, when you call the number you get the engaged signal. Have carried out the tests...all seems ok. Can't get through to the help desk (150)...have timed out several times...any ideas

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Zak_M
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Re: Phone not working

Good morning @gib175 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issues with your landline. 

 

Are you able to let me know - 

 

  • Are you able to make outgoing calls? 
  • Is there anything listed on our Service status page?
  • Is your landline connected via the hub or via the traditional sockets? 

Kind regards,

Zak_M 

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