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TraceyParr13
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Phone not working

When you ring line crackles then goes off tried to book engineer online, won't let me, can't ring virgin media because phone isn't working. 

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Corey_C
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Re: Phone not working

Hi TraceyParr13,

 

Thanks for your post and welcome to the Community Forums. Sorry to hear that your landline isn't working. I've run a remote diagnostic on your landline connection and was not able to detect any faults.

  • Does your landline have a dial tone?
  • Have you been able to try with any other handsets?
  • We can also provide some landline troubleshooting here,

If you are still needing help let us know, cheers,

Corey C

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