Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
130 Views
Message 1 of 4
Flag for a moderator

Phone not working. Pw changed email when wasnt suspicious hacker activity??

Phone line stopped working saturday and email received saying id changed my pw when i hadnt!

Also follow up email next day for feedback! wth! 

Phone line started working crackly on Sunday but now no tone again. If i ring number from mobile it goes to a vm answer service!!

Did this saturday night but messages were NOT relayed to my landline when it was working. Strongly suspect hacking activity!! 

0 Kudos
Reply
Highlighted
  • 1.34K
  • 71
  • 135
Forum Team
Forum Team
90 Views
Message 2 of 4
Flag for a moderator

Re: Phone not working. Pw changed email when wasnt suspicious hacker activity??

Good morning @Josiemacg 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your landline services.

 

I have had a look into this for you, we are going to need to send an engineer out to you, are you able to confirm if there are any up coming dates that you are not able to do? 

 

Kind regards,

Zak_M  

0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
54 Views
Message 3 of 4
Flag for a moderator

Re: Phone not working. Pw changed email when wasnt suspicious hacker activity??

Fault is outside not my phones. Last time this happed some idiot had disconnected the line at street junction box in town!

You can ring my dad on [MOD EDIT: REMOVED] to arrange visit but problem is Not in my house

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Highlighted
  • 7.6K
  • 458
  • 481
Forum Team
Forum Team
43 Views
Message 4 of 4
Flag for a moderator

Re: Phone not working. Pw changed email when wasnt suspicious hacker activity??

I'm afraid we're unable to ring your dad from here. 

Would you be able to pop us a message with his full address so we can take a look and book an engineer if needed?

Emma_C - Forum Team
0 Kudos
Reply