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JFA8
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Phone not ringing

Please can you help again. I've tried 151 but they can't solve the issue

and want to send a engineer

When we receive an incoming call there is no ringing. We can see the caller display and if we pick-up we can connect the call but the phone does not ring.

I have tried 2 different phones and neither will ring but both will connect

One caller emailed us that when she call there was a message saying "service unavailable"

Your hep would be very much appreciated

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Emily_G
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Re: Phone not ringing

Thanks for the post JFA8.

 

We can see you've since been in touch and have an appointment booked.

 

Please let us know how this goes.

 

Thanks, Emily.

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JFA8
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Re: Phone not ringing

All fixed

Apparently this affected several people in the area and it was necessary change a component in the green junction box

 

All done quickly and it is working fine now 

thanks

 

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