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Callyman
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Phone not ringing

Hi,

My home phone (wall socket connection) has recently stopped ringing. I have a dial tone, can ring out and when I call my house from my mobile I can answer it etc. Just the phone won't ring. I've bought a basic phone today to rule out my existing cordless phones (3 mths old) and that is the same. I've just spent 30 mins on a very frustrating support call to be told there's nothing wrong and I should contact both phone manufacturers. !!!

Please help. 

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Gareth_L
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Re: Phone not ringing

Hello Callyman

This is not good at all 

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gareth_L
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Re: Phone not ringing

Thanks Callyman

I have booked the first engineer appointment we have available
You can check and reschedule this appointment through your online account if you need to
You can also cancel it if the fault has gone 
Can you please let me know how the visit goes 
Gareth_L

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Callyman
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Re: Phone not ringing

Thanks.

The appointment details are not yet showing through the app.

Can you tell me when it is please?

 

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Gareth_L
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Re: Phone not ringing

Hello Callyman

I have sent the appointment time by Private Message 

Gareth_L

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