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Clank1969
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Phone not ringing on landliine

Hi,

For the past few days my landline phone isnt ringing when anyone calls it. 

The display shows someone is calling, and i can answer it testing calling it with my mobile, but the phone itself doesnt ring.

I thought it could be the handset so i bought a new one but have the same issue,

I then tried an older style phone plugged directly in the landline socket and that also does not ring.

I'm hoping someone can help please as I'm in the at risk category and really need my phone to work please?

Thanks 

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Clank1969
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Re: Phone not ringing on landliine

I just spoke to a lovely Indian lady in the call centre who has booked me an engineer visit at the weekend.

Very impressed with her customer service 🙂

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Emma_C
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Re: Phone not ringing on landliine

Hi @Clank1969

Really sorry that you're having an issue with your landline, but it's great an engineer has been booked so quickly for you and you received some great customer service. 

Please let us know how the visit goes and we're around if you need anything in the meantime. 

Thanks 

Emma_C - Forum Team
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