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Phone migration

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PCHIVERS49
Joining in

on ‎22-06-2022 14:40

If we have had an engineer visit to carry out migration, do we need to fit the adaptor on July 7?

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Zach_R
Forum Team
Forum Team

on ‎22-06-2022 14:47

Hi @PCHIVERS49,

Thank you for your post and welcome to our community forums. We're here to help.

If you're having a technician visit to complete the switchover for you then they'll help you with the adapter connection and make sure that the service is working for you during the visit. If you have any complications following the visit let us know and we'll be happy to help.

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


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Zach_R
Forum Team
Forum Team

on ‎22-06-2022 14:47

Hi @PCHIVERS49,

Thank you for your post and welcome to our community forums. We're here to help.

If you're having a technician visit to complete the switchover for you then they'll help you with the adapter connection and make sure that the service is working for you during the visit. If you have any complications following the visit let us know and we'll be happy to help.

Thanks,
 


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!


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