Menu
Reply
JodieT1991
  • 3
  • 0
  • 0
Joining in
295 Views
Message 1 of 4
Flag for a moderator

Phone line

Our home phone isn't working making or receiving calls, tried different phones, different units etc been paying for this service since we moved in and still unable to use it even with buying new phones. Our broadband and TV service is working. Home phone not worked for nearly a year but people have been leaving voicemails we just can't phone out or receive them 

Tags (1)
0 Kudos
Reply
Alex_RM
  • 6.63K
  • 342
  • 496
Forum Team
Forum Team
287 Views
Message 2 of 4
Flag for a moderator

Re: Phone line

Hi JodieT1991,

 

Thanks for posting and sorry to hear you're having some issues with your line.

 

Thank you for testing a new handset etc already, can you confirm if your phone is plugged into a wall socket or the back of your hub?

 

Alex_Rm

0 Kudos
Reply
JodieT1991
  • 3
  • 0
  • 0
Joining in
279 Views
Message 3 of 4
Flag for a moderator

Re: Phone line

It's in a wall socket

0 Kudos
Reply
Alex_RM
  • 6.63K
  • 342
  • 496
Forum Team
Forum Team
273 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Phone line

Thanks for confirming,

 

So I can go through further information with you, I've popped you over a private message (purple envelope, top right hand corner)

 

Alex_Rm

0 Kudos
Reply