My phone line hasn't been working for 5 years now and I've had enough either take money off my bill or I'm changing provider.
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Thanks for posting and welcome to our community 🙂
I'm sorry to hear you've had some issues with the phone line. I'm more than happy to look into this for you, I do just need to confirm a few things with your first.
I've popped you over a private message for this (purple envelope, top right hand corner)
Thank you for confirming those details over private message Dave,
I've arranged an engineer visit for you, you can view the time and date of the appointment via your online account here
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