We have no dialling tone and are unable to make outgoing calls. Also unable to receive calls. We have checked all connection points and all are in place.
Thanks for taking the time to post your issue on our forums.
I have been able to look into your account and can see that you will need an engineer visit to get this resolved.
I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Track Your Order.