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Tindy
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Phone line

Hi, I have no dialling tone, but if I call my landline you think it is ringing whereas it isn’t. I want to avoid anyone coming to the house, I have also tried a different phone. Does anyone have any ideas please? Many thanks

 

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Lee_R
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Re: Phone line

Thanks for posting Tindy and welcome to our community.

Please can you advise me if your phone is plugged into your hub or a traditional phone socket?  Also were you previously receiving a working landline?
Regards

 

Lee_R

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Tindy
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Re: Phone line

Hi it’s plugged into the socket in the wall, I’ve not changed anything.  Have you any ideas? Thanks

 

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Tindy
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Re: Phone line

Hi

it was previously working fine,

thanks

 

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Lee_R
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Re: Phone line

Hi Tindy, thanks for posting and sorry your phone service is not working.

I've had a quick look from this side and currently I cannot find any issues from this side that would explain why your service is not working.

Can I ask if this has been intermittent or if this has been ongoing since a certain date/time?

 

Regards

 

Lee_R

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Tindy
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Re: Phone line

Hi, it had been absolutely fine, I think it stopped working about 2/3 weeks ago? Any ideas?

thanks

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Lee_R
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Re: Phone line

Have you had no dial tone whatsoever for this past 3 weeks Tindy?

Regards

 

Lee_R

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Tindy
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Re: Phone line

Hi lee

yes no dialling tone, but if I ring my number it does ring but it doesn’t actually ring if that makes sense?

 

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Lee_R
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Re: Phone line

More than you can know Tindy:-). I am going to take a quick look if that's okay?

Regards

 

Lee

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Tindy
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Re: Phone line

Hi, are you looking remotely? I have been trying to avoid someone coming into the house. Thanks

 

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