Virgin Media Community

[Mst1811]

Hi,  is the phone line required as part of the tv or broadband services?  Can I cancel phone line without affecting tv or broadband?

[newapollo]

Yes you can cancel the phone line, however the way VM apply their packages mean you would lose any existing discounts, also dependent on which package you currently have it may affect the broadband speed and also TV channels. Best to speak to Regrades and negotiate a new deal

[Steven_L]

Hey @Mst1811,

Welcome to the community and thanks for your post. 

@newapollo has said everything that I would have said and unfortunately we cannot look into any package changes from the forum team. 

Please could you call into the team on 0345 454 1111 or via text on 0753 305 1809 and the team will be able to look into this further.

Regards

Steven_L