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LyndaB11
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Phone line outage

My home line has been out since Saturday. It says there isn’t a problem in my area on your site? What is happening in DE7?

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Lisa_CC
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Re: Phone line outage

Hello LyndaB11,

 

Sorry to hear about your landline not behaving as expected 😞 I've found your details using the information we have on here and can confirm that there are no known outages showing. Can you tell us a bit more about the issue such as whether you have a dial tone, or intermittent tone? Can you make or receive any calls at all? Please let us know so we can check the telephony network and see if an engineer is required.

 

Thanks,

 

Lisa

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LyndaB11
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Re: Phone line outage

Thank you, since adding this to the forum I’d also contacted you by mobile where someone checked the line, found a fault and sent an engineer out. The line is now fixed. Thanks

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Beth_G
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Re: Phone line outage

Hi LyndaB11,

 

Thanks very much for letting us know - glad to hear it's all been sorted.

 

Please don't hesitate to get back in touch if you need anything else from us.

 

Kindest regards,

 

Beth

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