Virgin Media Community

[Tazza117]

Hi. I’ve got no dial tone on my landline. It can receive calls but not make them. Status says no faults. I have bought a new phone as thought it was that, but used the test socket and still nothing. I also tried to run a test, but that came up with an error. Please could someone help? Many thanks. Taryn.

[Steven_L]

Thanks for getting in touch with us Tazza117, I have looked into your account and done some checks from here and from this I have discovered that a technician appointment would be need to resolve the issue.

I will drop over a private message in a moment and we can get you passed account security and get the visit booked in for you. 

Regards

Steven_L

[Tazza117]

Hi Steven

Thank you for your help today, much appreciated.

Kind regards

Taryn