Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
108 Views
Message 1 of 2
Flag for a moderator

Phone line inactive

Hi there, we recently upgraded our package from broadband only to Tv, Broadband and a phone line. Broadband and TV work fine however we have plugged phone into virgin socket and still says no phone line active. No one has been out and tried using the chat service but got nowhere with it.

0 Kudos
Reply
Highlighted
  • 731
  • 34
  • 71
Forum Team
Forum Team
86 Views
Message 2 of 2
Flag for a moderator

Re: Phone line inactive

Good afternoon @IanMenzies98 

 

A very warm welcome to the forums and thank you for your post. 

 

Do you know if your phone line is on our new its 21st century voice platform? 

 

Kind regards 

Zak_M   

0 Kudos
Reply