on 27-12-2021 15:39
My phone has been displaying "line cord error" I have checked the connections and the cable and there's nothing wrong. The help steps available don't solve the problem. Any advice?
on 27-12-2021 15:56
Hi traynorpeter28
Thanks for posting and welcome to the community. Sorry to hear of the phone line issues. No issues are showing for me when I check. Can you unplug the router for me, leave it 5 minutes and then plug back in? Just to check if this fixes things as it's not been turned off for nearly 30 days.
Let me know when done so I can recheck things if not fixed 🙂
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill