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A-Allen
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Phone line down - Orpington

My phone line cut out during conversation last night - then  no dialling tone and if you rang my number you got a short engaged tone then cut off. Checked service problems on website and it said there was a problem in my area so left it. However it is still not working now and the site now says no problems in area. This has not been fixed!!! Help please

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Zak_M
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Re: Phone line down - Orpington

Good morning A-Allen 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your landline. 

 

Are you able to confirm for me is there a dial tone? when trying to call out? 

 

Kind regards,

Zak_M

 

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A-Allen
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Re: Phone line down - Orpington

Hi thanks for getting back to me - I didn’t have a dial tone - but phone now seems ok again and so seems it must have been a problem your end which has now been fixed

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Zak_M
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Re: Phone line down - Orpington

Glad to hear that you are back up and running. 

 

If we are able to assist you any further then please do let me know. 

 

Kind regards,

Zak_M

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