on 11-12-2023 00:13
My parent phone line has been dead for a couple of weeks. Both in their late 70’s and I need to be able to contact them.
on 11-12-2023 08:09
Hi @eimearm2 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the situation 😔
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel