Phone line dead

[couchplato]

My Virgin landline has been dead for a few days now. It's a traditional line over copper wire.

I have tried connecting another handset to the socket with the same result, no dialing tone and no calls received.

How do I go about getting it fixed?

Thanks

[Travis_M · Accepted solution]

Hi @couchplato 

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

I am going to drop you a private message now to collect some more details and investigate further as I look to have this resolved for you, keep an eye on your inbox for a message from myself.

Regards