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Beege20
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Phone line dead because of rain

Best part of a year trying to get a stable land-line. Fathers 85 and a dialysis patient relying on the phone for transportation calls to appointments. Countless engineers Countless times fixed with a £5 rebate for lost service - insulting! Today it's poured down with rain, the last time engineers found 2 corroded boards in the cabinet as they don't seal. Was told we'd go to a fibre line but our number would have to change - why? That said it's still not happened. We've been patient enough fix it or were moving to Sky!

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Ryan_N
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Re: Phone line dead because of rain

Hi Beege20,

 

Thank you for your post and welcome to the forums. 

 

I can appreciate that this is not ideal, and I apologise for the experience. I will send you over a private message so I can take a look into this. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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