Best part of a year trying to get a stable land-line. Fathers 85 and a dialysis patient relying on the phone for transportation calls to appointments. Countless engineers Countless times fixed with a £5 rebate for lost service - insulting! Today it's poured down with rain, the last time engineers found 2 corroded boards in the cabinet as they don't seal. Was told we'd go to a fibre line but our number would have to change - why? That said it's still not happened. We've been patient enough fix it or were moving to Sky!