A family member accidentally cut the phone line cable when doing some DIY. I cannot get through to any department via the phone line to book an engineer to fix this.
Hi A_routledge, I am sorry to hear that you are having issues with the landline service. Have you been able to run a test online? The test should then allow you to book an engineer. It is very likely that this would be a chargeable repair. ^Chris
Can you log in to the online account and run a test on the landline, once done it should detect a fault and offer an engineer, please let us know how it goes and if you manage to book the engineer? Chris