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Paulg95
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Phone line adapter

Hi, I’ve had my virgin services up and running for 3 months now and decided to make use of the free landline calls.

I didn’t receive an adapter to plug a house phone into the hub on install.. how can I get one? 

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Natalie_L
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Re: Phone line adapter

Hi Paulg95,

 

Thank you for reaching out to us here on the Community. 

 

We would be happy to assist you with this.

 

When you joined, were you advise that the set up would be through the Hub or via the socket?

Have you attempted to connect the handset via the socket to see if you have a dial tone?

 

Let us know and we will be happy to assist further. 

 

Thanks

 

 

Nat
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