Phone - landline is dead

[Hg11]

My landline is dead, have tried taking the plug out of the hallway socket but still dead.  Have rebooted but still nothing, tried calling VM on my mobile but because of the wait it has now run me out of credit,  I have not received anything regarding the adapter that is needed.  Please can someone please send me an adapter/book an engineer, as the home phone is in the hallway and my hub is in the lounge.

[MOD EDIT: Subject title changed for clarity]

[Kain_W]

Hi Hg11,

Thanks for your post and welcome to the community.

Many apologies for the service issues faced with the landline, so we can investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[Kain_W]

Thank for your cooperation over PM Hg11, 

The adaptor has now been ordered for you!

Do pop back up if you require further assistance,

Take care,