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Phone fibre network

Joining in

We are due to change our home phone to new system on the 30th June but will not be at home , what will we need to do 


Forum Team
Forum Team

Hi @yateman 

Thanks for posting and welcome to the community.

Have you received your adapter and is your phone close to the hub so can be easily re-located? If not, then we'll need to reschedule it. 

If so, don't worry, it'll happen automatically 🙂

Best wishes.

Forum Team

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I have not received my adaptor yet , but I shall not be around for a few weeks after the change over date , can I install on my return home at a later date 

Sure 😊 The switchover will still take place on the specified date. Once you are back home you can then plug in the adapter and the service will be ready for you to use.

If you need any further support regarding the switchover, you can find information on this here.



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