Virgin Media Community

[Fink81]

Hi, Virgin came to repair my neighbours phone on Monday but whilst doing so cut mine off! Can’t get hold when ringing from mobile and Costing a fortune to ring and keep getting transferred on app chat by them. I just need an engineer as you can see outside where they have cut my line. 

thanks

[David_Bn]

Good Morning Fink81,

Thanks for your post on our Community Forums and a very warm welcome to you!

Sorry to see of the mistake that's been made in regards to the phone line.

I can see that you've been able to discuss your account this morning via our webchat team, have you been able to book the engineer through this conversation?

Kindest regards,

David_Bn