Hi had virgin installed on 27/02/23 changed my landline from BT to Virgin keeping my bt number since then I have had nothing but trouble with the phone line. I can get phone calls from people in my phone directory. When people call who are not in the directory the phone does not ring they get a message asking them to leave a message. When I check the phone I can see someone has tried to phone me. Plus when I try ringing people from my landline to their mobile it shows there number as engaged when I try a second time it then rings the person states that they have not been on the phone why I first tried. I s this a problem with virgin phone line as this never happened with BT. Please advise what needs to be done to get this sorted. As I know I am missing calls.