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Phone and broadband

Hi - do I need a bt landline for Virgin phone and broadband ๐Ÿคทโ€โ™€๏ธ

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Re: Phone and broadband

Hi there

Do you mean a BT landline on a Phone and Broadband contract with us?

The answer is no because our infrastructure is completely different to BTโ€™s.

With our contract you can have Broadband only if you wanted but a lot of the time it works out cheaper to have the landline too.

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Phone and broadband

Hi Christy

Thanks for your reply. 

Sorry for being a bit dim, you'll have to excuse me.  I have Virgin Landline Phone and Broadband. My phone used to be plugged into a BT phone socket but the house has been refurbished and the BT phone socket has disappeared. Surely I'll need a phone socket 

Would really appreciate your help.

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Re: Phone and broadband

Morning Vivavoom,

 

 

Thanks for posting and welcome to our community ๐Ÿ™‚

 

Have you tried plugging your phone into the back of your hub? As most of our phonelines have moved over to this.

 

Alex_Rm

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Re: Phone and broadband

Thanks for this, Alex_RM, much appreciated.

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Re: Phone and broadband

No worries ๐Ÿ™‚

 

Can you confirm for me that this is the case and everything is working for you? 

 

Alex_Rm

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Re: Phone and broadband

Hi

It will be later in the week, now, before I can get there to try it. Please keep your eye out for my cries for help ๐Ÿ™ˆ

Thanks

 

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Re: Phone and broadband

Thanks for letting me know!

 

Keep us posted ๐Ÿ™‚

 

Alex_Rm