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Phone adapter

Joining in

Can anyone help regarding the new phone adapter 

we have a phone line but there is no telephone plugged in

never used it for years and only have it as part of the broadband 

presumably now I have received an adapter - I don’t need to use this and I don’t need to connect anything to the Hub. In addition im guessing it won’t impact the hub 


thanks in advance 




Forum Team
Forum Team

Hi @Geoff99 

Welcome to our community forums and thank you for your first posts.

Thank you for your query regarding the landline switchover. The switchover is a change being made by many 9nternet service providers This would mean your landline is delivered over the internet and through the hub. You can find all you need to know here If you do not want to plug in your phone/ adaptor, it will not affect your internet service. However, it does mean you will not have an active landline service.

Please let us know if you need any further help.


Forum Team

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