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Phone adapter

Tuning in

I have been sent several emails and 2 letters telling me about the change over to the phone service but have not recieved the adapter, the latest letter says " we have been trying to contact you but can't get through". The change over date is 11 April 23.

Could it be arranged to get an adapter by that date?


Forum Team
Forum Team

Hi there @Leof 


Thank you so much for your post and welcome back to the community forums, it's great to have you on the team. 


I am so sorry that you have faced this issue with your phone switch over, I'd be happy to arrange an adapter to be delivered via a PM. 


I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.