Phone adapter

[RayJane]

How do I get a replacement landline adapter?

[Paulina_Z]

Hi @RayJane,

Welcome to our Community Forums! Thank you for your first post and for your query. We can help arrange for a replacement landline adaptor to be sent out to you.

Before I can help, however, can you tell us if you're having issues with your landline connection, or if the adaptor broke? 

Thanks! 

[RayJane]

Adapter is broken.

[Paulina_Z]

Hi @RayJane,

Thanks for coming back to me about this. Sorry to hear that. I'll send you a Private Message to confirm a few details.

Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @RayJane,

Thank you for coming back to me via Private Message. As advised, a replacement adaptor has been ordered for you and should be with you soon. 

If there's anything else we can do to help going forward, please let us know. We're here to help. 🙂

Thank you.

[RayJane]

Replacement received, phone now working.

Thank you 

[Matthew_ML]

Hey RayJane, thank you for letting me know this.

Please do reach out in the near future if you ever do need anything. Thanks