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Phone adapter

Leof
Tuning in

on ‎19-03-2023 07:38

I have been sent several emails and 2 letters telling me about the change over to the phone service but have not recieved the adapter, the latest letter says " we have been trying to contact you but can't get through". The change over date is 11 April 23.

Could it be arranged to get an adapter by that date?

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Ashleigh_C
Forum Team
Forum Team

on ‎19-03-2023 08:18

Hi there @Leof 

 

Thank you so much for your post and welcome back to the community forums, it's great to have you on the team. 

 

I am so sorry that you have faced this issue with your phone switch over, I'd be happy to arrange an adapter to be delivered via a PM. 

 

I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 
 

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