Hello Brobirmingham, thanks for your post on our help forum.
We're sorry to hear of the landline issues you're facing, could you please advise if your line connects via the hub or wall phone socket currently?
Also, have you checked on our service status page for area faults that may be affecting your line?
Have you tested other sockets/ports and different handsets to see if the issue is on the device or the line itself?
Let us know if the above and we're happy to best assist you with this.
Thanks for your reply and for confirming, brobirmingham.
We're sorry to see the issue is still present, please expect my private message here shortly so I can assist you with this.
Check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.