Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
67 Views
Message 1 of 4
Flag for a moderator

Phone Line Not Working

Hello,

My mother's landline has been dead for 48 hours. No dialling tone.

She is 87 and has no other means of communication with the outside world.

Tried all the online tests, but it just says to call the fault line which is not answered.

How can we book an engineer visit?

Thanks,

Andrew P

 

 

 

0 Kudos
Reply
Highlighted
  • 210
  • 41
  • 37
Forum Team (Retired)
Forum Team (Retired)
62 Views
Message 2 of 4
Flag for a moderator

Re: Phone Line Not Working

I can help you so can I pm you to get some info


Here to help! I'm a technician helping out whilst working from home. Find out more


Highlighted
  • 422
  • 115
  • 140
Forum Team (Retired)
Forum Team (Retired)
60 Views
Message 3 of 4
Flag for a moderator

Re: Phone Line Not Working

Please PM me her account number and postcode if you can please, I will have a look into it for you.

Zoe

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
53 Views
Message 4 of 4
Flag for a moderator

Re: Phone Line Not Working

Yes please

0 Kudos
Reply