My mother's landline has been dead for 48 hours. No dialling tone.
She is 87 and has no other means of communication with the outside world.
Tried all the online tests, but it just says to call the fault line which is not answered.
How can we book an engineer visit?
I can help you so can I pm you to get some info
Here to help! I'm a technician helping out whilst working from home. Find out more
Please PM me her account number and postcode if you can please, I will have a look into it for you.
If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
Fancy £50 off your bill? Ask me how and you might just get it!
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such