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Selena28
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Phone Line Issue

Have no dial tone to make outgoing calls. Anyone phoning me hears a ringing tone at their end but my phone doesn't ring so no idea I'm missing calls. Thought it was a problem with the phone so I tried another phone, same issues. Ran tests in my area but says no issues outstanding but there clearly is. 

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Alex_RM
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Re: Phone Line Issue

Hi Selena28,

 

Thanks for posting, and sorry to hear you're having some issues with the line.

 

Thank you for texting a different handset first, this is helpful 🙂

 

I've been able to locate your account using your forum details and have arranged a technician for this, you can view the time and date of your appointment via your online account here

 

Alex_Rm

 

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Selena28
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Re: Phone Line Issue

Thanks so much for arranging that, hopefully it can get resolved 

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Alex_RM
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Re: Phone Line Issue

No worries at all 🙂

 

Pop back and let us know how the visit goes.

 

Alex_Rm

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Selena28
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Re: Phone Line Issue

Hi,

Just to let you know my phone line issue has now been resolved. Thanks

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