Virgin Media Community

[Selena28]

Have no dial tone to make outgoing calls. Anyone phoning me hears a ringing tone at their end but my phone doesn't ring so no idea I'm missing calls. Thought it was a problem with the phone so I tried another phone, same issues. Ran tests in my area but says no issues outstanding but there clearly is. 

[Alex_RM]

Hi Selena28,

Thanks for posting, and sorry to hear you're having some issues with the line.

Thank you for texting a different handset first, this is helpful 🙂

I've been able to locate your account using your forum details and have arranged a technician for this, you can view the time and date of your appointment via your online account here

Alex_Rm

[Selena28]

Thanks so much for arranging that, hopefully it can get resolved 

[Alex_RM]

No worries at all 🙂

Pop back and let us know how the visit goes.

Alex_Rm

[Selena28]

Hi,

Just to let you know my phone line issue has now been resolved. Thanks