on 02-11-2022 19:35
Hi can you help me please. My home phone land-line has stopped working. When you dial the number its rings on the senders phone but nothing rings at the receiving end ( ring ring )
The phone is still able to make it going calls
I did receive info that I was to expect an adaptor in the post, but this has not arrived at my home.
Please advise ?
on 02-11-2022 19:49
Hi Mr_Keef_74,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're having some issues with the line.
Just to confirm- you can't make outgoing calls?
Can you receive them?
Have you tested another handset?
Alex_Rm
on 02-11-2022 19:57
Thanks for your quick response.
I can make out going calls but I don't know if I'm receiving calls as the phone does not ring.
I do not have another handset available to test
Cheers
on 02-11-2022 20:21
Thanks for confirming 🙂
I'm going to need to arrange a technician visit, I'll need to confirm a few details so I've popped you over a private message (purple envelope, top right hand corner)
Alex_Rm