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Phone - Landline

Joining in

Hi can you help me please. My home phone land-line has stopped working. When you dial the number its rings on the senders phone but nothing rings at the receiving end ( ring ring )

The phone is still able to make it going calls

I did receive info that I was to expect an adaptor in the post, but this has not arrived at my home.

Please advise ? 


Forum Team
Forum Team

Hi Mr_Keef_74,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with the line.

Just to confirm- you can't make outgoing calls?

Can you receive them?

Have you tested another handset?


Thanks for your quick response. 

I can make out going calls but I don't know if I'm receiving calls as the phone does not ring. 

I do not have another handset available to test


Thanks for confirming 🙂

I'm going to need to arrange a technician visit, I'll need to confirm a few details so I've popped you over a private message (purple envelope, top right hand corner)