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Phone Disconnected

Cnuceen
Joining in

Is it possible to buy a version of the widget required to connect a telelphone to a router? 

My in-law’s phone service has been cut off after the engineer due to set-up the fibre connection failed to keep the specified appointment. The customer service representatives were unable to help.

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Legend

If all else fails have a search on eBay for :

BT Socket to RJ11 Plug 4 Pin Telephone Phone Cable Adaptor

See where this Helpful Answer was posted

4 REPLIES 4

Vikki_M
Forum Team
Forum Team

Hi Cnuceen

 

Thank you for your post and welcome to our community.

 

I am very sorry to hear that.

 

Could you expand on whats happened please?

 

Have the team advised why the visit didn't go ahead?

 

Has a new date been scheduled for the engineer to attend?

 

Please pop back to us when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Thanks for responding.

No on both counts. 

Okay thank you.

 

I will send you a private message now so I can get some further details.

 

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Client62
Legend

If all else fails have a search on eBay for :

BT Socket to RJ11 Plug 4 Pin Telephone Phone Cable Adaptor