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SteveWPearce
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Phone Calls

I'm getting a phone call once a day from an 0800 number purporting to be from Virgin Media.  I have assumed it is a scam and shut it down but thought I ought to check if it is genuine or not.  anybody know?

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Steven_L
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Re: Phone Calls

Hi SteveWPearce and welcome to the community.

 

Please can you confirm the number that tried to call you? We can get this checked to see if this is a legitimate number.

 

Also have you blocked the number on your handset?

 

Regards

Steven_L

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SteveWPearce
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Re: Phone Calls

Steve_L The number is 0800 052 1251.  I look forward to hearing from you.

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Robert_P
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Re: Phone Calls

Hello SteveWPearce

 

I can confirm this is a genuine Virgin Media number used for sales purposes.

 

Existing customers can update their marketing preferences via My Virgin Media under 'My Profile' > 'My Preferences'.

 

Thanks

 

Rob

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