Hi Recived a letter saying phone will be moved to Fibre on 19th May. Its says i need to order an adapter to plug phone into hub, but gives no clue where you order this adapter from?
Thanks for posting and welcome to the community.
I've checked on the system and you'll be receiving a letter this week regarding both the change of telephone and the adapter 🙂
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill