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Izzy23
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Permanently withhold number

My 87 mother has dementia. When her service was set we asked for her number to be permanently withheld when she makes calls. It wasn't set up. I have called customer services 3 times...each time they have said they have set it up... BUT THEY HAVEN'T. Can anyone suggest what I can do next. 

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Corey_C
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Re: Permanently withhold number

Thanks for your post an for reaching out to the Community Forums, Izzy23,

 

I have sent you a private message to confirm the account details.

 

Cheers,

Corey C

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