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Permanently withhold number - removal

Hi,

I want to remove the withheld number feature from my line, as explained on the VM website I called customer services, but was past from pillar to post. After speaking to 4 people I was told no such feature exists, then they said it did but was impossible to remove and I had to dial 1470 before each call.

how can I get this feature removed ?

thanks

 

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Re: Permanently withhold number - removal

Hi Bedford-one,

Thanks for using the forums to get this feature removed, I am sorry that you haven't had the help you needed from the customer services for this. I can confirm we can deal with this here after passing data protection questions in a PM, which I will send now 🙂

Speak soon!

Megan_L

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Re: Permanently withhold number - removal

Hi Bedford-one,

Thanks for chatting with me in our PM, I have successfully removed the feature for you as requested 🙂

If you want to try it out and let me know if there's a problem then please do!

Thanks,

Megan_L

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Re: Permanently withhold number - removal

Hi Megan_L,

It’s working now.  Thank you for fixing.

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Re: Permanently withhold number - removal

Not a problem, Bedford-one,

If you have any future issues you where where we are to get some help 🙂

Have a lovely week and weekend.

Stay safe.

Megan_L

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