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Stormy96
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Permanent line Block

Today i called Virgin Media and got discount on my account.  When I received the email  I checked the contract.  I have permanent line block on it also with Talk more anytime.  Can someone please tell me what the PERMANENT LINE BLOCK is please. 

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Martin_N
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Re: Permanent line Block

Hi Stormy96,

 

Thank you for your post. I'm sorry to hear this. 

 

Have you requested any additional add on's to your phone line package?

 

^Martin

 

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Stormy96
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Re: Permanent line Block

Hi Martin no I never asked for it. But they updated my contract. Now my phone line isn’t working.  They took it off my account. I asked why was it put on when I never asked.  Now I have engineer coming. 

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Martin_N
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Re: Permanent line Block

Right I see. So just to confirm has this now been resolved?

 

^Martin

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Stormy96
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Re: Permanent line Block

Well the phone isn’t working. Have dialling tone and can’t call out. No one can call.  Going on holiday so engineer coming on 19th.  

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Martin_N
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Re: Permanent line Block

Right I see. I'm sure the engineer will work to get the line fixed for you.

 

^Martin

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hamtrektng
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Re: Permanent line Block

I also have just seen "permanent line block" on my VM contract. Please verify this?

Thanks

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Alex_RM
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Re: Permanent line Block

Hi hamtrektng,

 

Thanks for posting, 

 

Are you wanting the line block removed?

 

Alex_Rm

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