Menu
Reply
shar
  • 9
  • 0
  • 0
Joining in
163 Views
Message 1 of 2
Flag for a moderator

Parents home phone not working

Hello.

I'm contacting you on behalf of my elderly Parents.  They have a full VM package, and their home phone line is not working.

I am my Parents carers, and have tried ringing from their house many times, but after being on the phone each time for over an hour have never got through.

I have done all the usual checks, and have plugged my home phone in at their property, but it still doesn't work.

My Parents desperately need their home phone as it is the way their Doctors/Consultants contact them during the Pandemic and they both have serious health issues.

Please help!!

0 Kudos
Reply
Martin_N
  • 6.21K
  • 258
  • 367
Forum Team
Forum Team
156 Views
Message 2 of 2
Flag for a moderator

Re: Parents home phone not working

Hi shar,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue they're having. 

 

I do wish to help with this. I will private message you so we can look into this. 

 

^Martin

0 Kudos
Reply