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srr0465
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P P communications

How can you contact Virgin Media to complain after they say they will contact you back within 72 hrs in the 26th June and I'm still waiting 😡😡😡😡😡

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Jodi_S
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Re: P P communications

Hi srr0465,

 

Thanks for posting on our community forums. Apologies that you have not had the call back you were promised, this is not the customer service we aim to provide. You can raise a formal complaint here under our complaints code of practice.

 

Our case resolution specialist will aim to get back to you within 28 days of your complaint being raised to discuss a resolution to your issue/issues.

 

Kind regards Jodi

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