Hi LM23051,
Thanks for posting and welcome to our community 🙂
I'll be able to arrange an engineer to fix the cover on the Omni box for you, I've booked this in now, you can view the appointment via your online account here
Moving the box completely would be a charge of £99 as it's classed as a cosmetic reason, at the moment it wouldn't be classes as essential work due to lockdown, but if you decide I can arrange this at a later date.
Alex_Rm