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Outside Brown Box Has Come Off The wall

Hi
I have recently had my wall re rendered and the badly deteriorated connection box needs replacing, how do I go about this?
Thanks in advance
Iain 🙂

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Re: Outside Brown Box Has Come Off The wall

Hi there @Iain4 

 

Thanks for your post and welcome to the community. I've been able to find your account and get this visit booked in for you. If you log in here you will be able to see the visit time and date, though it will be on the outside of the home we would recommend you being at home just in case we need access. 

 

Please pop back if you need any further help 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


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Re: Outside Brown Box Has Come Off The wall

Sorry Hollie_B, I seem to be missing something as I cannot see any details of the engineers visit in *my Virgin Media*
Whereabouts on the page will this show up?
Cheers
Iain 🙂

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Re: Outside Brown Box Has Come Off The wall

No problem, I've found it.
Thank you for your prompt attention 🙂

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Re: Outside Brown Box Has Come Off The wall

You're very welcome @Iain4 

 

Have a great week and stay safe, here if you need any further help 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


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Re: Outside Brown Box Has Come Off The wall

Hi Hollie_B

Order Ref: 49302289


Unfortunately the appointment you have given me is unsuitable.
I have tried many time to re schedule on line but it just sends me round in circles.
Please can you re arrange the appointment for Thursday 26-11-2020 instead?

Many thanks
Iain 🙂

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Re: Outside Brown Box Has Come Off The wall

Evening Iain,

 

I've rescheduled this for you 🙂

 

Alex_Rm

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Re: Outside Brown Box Has Come Off The wall

Hi Alex_RM
Thank you so much, you're a star!

Cheers Iain 🙂

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