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Outgoing voice cutting off

Tigger_Geek
Joining in

We've had a problem for weeks now where outgoing voice cuts off mid-call, so the person at the remote end can't hear us but we can hear them. Redialing doesn't always fix it right away. We have rebooted the router. I have tried reporting this to the help line but I had to wait for ages before getting cut off. Tried the help website but it was useless. As was the WhatsApp support. Tried Twitter support, who couldn't help but suggested trying here. I'm on the verge of finding a new supplier who cares about customer support!

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Tigger_Geek,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with the line, so I can take a closer look at this for you I've popped you over a private message.

Alex_Rm